Frequently Asked Questions

Q: How do I request service?: The FAU Help Desk is the first step in getting help for CoE Technology. You can call them at (561) 297-3999 or fill out the online form to request service http://37du.jlkmyxgs.com/helpdesk

** In emergencies please contact us directly by sending us an email to coetech@jlkmyxgs.com.
Q: How do I request visual aids equipment (Projector and a laptop)?: For Boca Campus: you may contact the FAU Audio Visual Department (561) 297-3707
http://37du.jlkmyxgs.com/oit/instructional/av_services.php

For Davie: http://37du.jlkmyxgs.com/oit/partner-campuses/services/AV-Rates.php

For Jupiter: http://37du.jlkmyxgs.com/oit/partner-campuses/services/AV-Rates.php

**If you cannot be helped by the Audio Visual Department due to equipment shortages or time pressures, CoE Technology Services can provide a limited amount of loaner computers and projector equipment. You may email your request to: coetech@jlkmyxgs.com
Q: How do I register for technology training?: You can visit the following website to register for technology training http://37du.jlkmyxgs.com/oit/training/.
Q: Who do I contact for emergencies situations?: In emergencies please contact us directly by sending an email or by calling the Help Desk at 561-297-3999.
Q: How do I make changes to my COE faculty website or COE Departmental website?: Please refer to this page for detailed instructions on submitting any College of Education website changes.